Failure to start or inconsistent operation
Service and Repair
Reliable Solutions for Uninterrupted Power
When your generator needs attention, trust GenOne to deliver expert service and repair. Whether it’s routine maintenance or an unexpected issue, our certified technicians are equipped to handle all types of generator systems. Serving Southern Ontario, Simcoe County, Grey County, Barrie, Muskoka, and GTA and Surrounding Areas, we’re here to keep your power running smoothly, no matter what.
Our Generator Services
Expert care and comprehensive solutions to keep your generator running smoothly, no matter the challenge.
Diagnostics and Troubleshooting
Quickly identify and resolve issues to restore your generator to full functionality.
Preventative Maintenance
Protect your investment with scheduled inspections, testing, and servicing.
Emergency Repairs
Offering fast response times to get your generator up and running when it matters most.
Component Replacements
Expert repair or replacement of parts like batteries, spark plugs, filters, and more.
Software Updates
Ensure your system is running the latest firmware for optimal performance.
Keep Your Power Flowing
Whether you need immediate repairs or regular maintenance, we’re here to help.
Signs Your Generator Needs Service
A malfunctioning generator can cause stress and disruption. With GenOne’s expert service and repair, you’ll never have to worry about power outages again.
If you notice any of these issues, contact our team immediately for a professional assessment.
Unusual noises or vibrations
Warning lights or error codes on the control panel
Low or irregular power output
Unpleasant odors or signs of fuel leak
Why Choose GenOne for Generator Repairs?
Serving Southern Ontario and beyond, we take pride in delivering reliable, personalized service.
Certified Technicians
Our team is fully trained on Generac and other leading generator systems.
Rapid Response
We prioritize quick service to minimize downtime and disruption.
Comprehensive Solutions
From minor repairs to complete overhauls, we handle it all with precision and care.
Commitment to Quality
We use genuine parts and advanced tools to ensure long-lasting results.
Frequently Asked Troubleshooting Questions
Why won’t my Generac generator start during a power outage?
Several factors can prevent your generator from starting:
- Fuel Supply: Ensure there’s adequate fuel and that fuel valves are open.
- Battery Health: A weak or dead battery can impede starting; check and replace if necessary.
- Circuit Breaker: Verify that the generator’s main line circuit breaker (MLCB) is in the ON position.
- Transfer Switch Position: Confirm that the transfer switch is set correctly to engage the generator.
If these steps don’t resolve the issue, contact our service team for assistance.
What should I do if my generator starts but doesn’t provide power?
If your generator runs but fails to supply electricity:
- Circuit Breakers: Check all circuit breakers on the generator and in your home to ensure they’re in the ON position.
- Connections: Inspect electrical connections for any signs of damage or looseness.
- Load Management: Remove non-essential loads and check load management devices for proper functionality.
If the problem persists, it’s advisable to seek professional service.
Why does my generator shut down unexpectedly during operation?
Unexpected shutdowns can result from:
- Overheating: Ensure the generator is in a well-ventilated area and that cooling systems are functioning.
- Oil Levels: Low oil can trigger safety shut-offs; check and maintain proper oil levels.
- Fault Codes: Look for any error messages or fault codes displayed on the control panel to identify specific issues.
Consult your user manual for fault code interpretations or contact GenOne for support.
What does the ‘Overcrank’ error code mean, and how can I fix it?
An ‘Overcrank’ error indicates the generator failed to start after multiple attempts. Possible causes include:
- Fuel Issues: Check for adequate fuel and ensure fuel lines are clear.
- Air Intake: Inspect the air filter for clogs that could restrict airflow.
- Spark Plugs: Worn or fouled spark plugs can prevent starting; examine and replace if needed.
After addressing these areas, clear the error code and attempt to restart the generator. If the error persists, professional service may be required.